Tickets

Discord ticket bot: private support channels opened from an open-ticket message. Staff claim, close, and save transcripts from ticket commands.

`/ticket setup`

Turns tickets on and sets staff roles, log channel, and message text.

Creates the open-a-ticket channel and posts the embed.

Updates the open-ticket message after you change settings.

Adds a dropdown option on the message (e.g. Billing, Report).

Removes a dropdown option by its label.

Lists dropdown option labels.

Closes the ticket and locks the channel. Staff can delete it separately.

Reopens a closed ticket channel.

Marks the ticket as yours so other staff know who is handling it.

Releases your claim on a ticket.

Deletes the ticket channel (staff only).

Saves a transcript to the log channel.

Adds another member to this ticket channel.

Removes a member from this ticket channel.

Renames the ticket channel.

Shows ticket module settings.